Shipping policy
It’s important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout.
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. and that will attach your Tracking NO. information.please notice to check your email.
We can’t promise you the detail delivery date of your package.
such as potential delays due to a high volume of orders or postal service problems that are outside of our control.
If you are experiencing no tracking updates & Delays. Please contact the carriers. OR you can contact us about the shipping problem. we will help you solve.
Customer’s Shipping Address Change Policy
Customers will have up to 12 hours to submit an address change, Please leave message to us if you need to change shipping address, otherwise they will have to contact the carrier to intercept the package to the correct address.
If the order was delivered to the incorrect address as supplied by the customer, the customer will be responsible for the losses of the total order value. We have legal and ethical obligation to ship the order to the exact address requested by the purchaser.
This policy is not our preference, nor is it our first choice. However, the simplest solution to this problem is to carefully enter and review your address as you are placing your order. If you realize there is a problem with your address, please contact us as soon as possible, and we would be happy to fix it!